Alexander House, Poole +44 7999 108187 Poole · London · Glasgow · Chelmsford · Milton Keynes
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Privacy Policy

How personal information submitted through this website is handled.

This policy describes how Keystone uses personal information collected through keystoneuk.com. It is a website notice, not a substitute for a fully reviewed data-protection agreement.

LEGAL ENTITY DETAILS — MANUAL VERIFICATION REQUIRED. The controller name, company number, registered office and Data Protection Officer (if any) must be confirmed before this page is treated as a final legal document.

What we collect

If you use the contact form or the request-a-quote form, we collect the information you submit. That typically includes:

  • Name, company, email address and telephone number
  • Subject, project name, location, sector, stage, programme and message
  • Services you indicate are required
  • Documents you choose to upload with a quote request
  • Technical metadata such as submission time and IP address, used to protect the forms against abuse

Why we collect it

We use this information to respond to enquiries, prepare proposals, assess uploaded project documents, and keep a record of correspondence. We do not use the forms to send marketing unless you have separately agreed to that.

Contact forms and quote requests

When the website is hosted with PHP, submissions are stored on the hosting environment so that the office can action them. You should not include special-category personal data unless it is strictly necessary for the enquiry.

Uploaded documents

Files uploaded with a quote request are stored outside the public web root, with randomised filenames. They are used only to understand the project and prepare a response.

Cookies

See the Cookie Policy.

Retention

Enquiry records and uploaded files are retained for as long as needed to handle the request and any follow-up appointment. Exact retention periods should be confirmed by the business.

Third-party processors

The site is delivered by a web host. Fonts may be loaded from Google Fonts. Maps on the contact page are provided by OpenStreetMap.

Your rights

Depending on applicable UK data protection law, you may have rights to access, correct, delete or restrict personal information. To exercise those rights, use the contact form or telephone +44 7999 108187.

Contact

Keystone, Ground Floor, Alexander House, Acorn Business Park, Ling Road, Poole, Dorset, England, BH12 4NZ. Telephone +44 7999 108187.